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Hi guys,
I think your fabulous products speak for themselves so I wanna give a bit of feedback on Service.
I consider myself a veteran 'Online shopper', living on the West Coast of the South Island we don't have much choice when it comes to shops so I rely a great deal on websites such as yours. Every single shopping experience that I've had with the Sleepstore has been wonderful. Such speedy delivery, and nice little touches like a Freddo. I really love your rewards scheme, it is the best I have ever come across. So great to be able to redeem our loyalty points from purchase to purchase rather than having to build to a specific number (please don't ever change!!!). I admit that I am a bit of a moaner when it comes to shopping and am always sure to complain if I'm unhappy, so the service I get with you guys is just so refreshing.
Keep up the good work.
Chloe Duncan


Hi There, As always, outstanding service. Thank you.

I ordered a woolbabe winter weight sleeping bag. In the past I have used Go Go bags which I have always been very happy with. However, with a new baby and in a different house which gets very cold at night (approx 14 degrees over winter) the Go Go bag just didn’t seem warm enough. I’m always using your web site for advice and to look for products and saw the woolbabe sleeping bags. With the wool padding inside (rather than cotton which the go go bag uses) it seemed like it would be a better option.

I’m extremely happy with this sleeping bag – my baby has been sleeping beautifully in it and it feels so much warmer than the bag I was previously using. It is also longer then a go go bag – so I imagine will be able to use it to about 2 years old, which although go go bag says it goes to 2 years – my son (who is shorter than average) grew out of it by about 16/18 mths.

Over all, I would say the woolbabe is a superior sleeping bag. I wish they came is adult sizes!!

I am also using the miracle blanket (purchased a couple of mths back from the sleepstore) over the top of the sleeping bag while I’m weaning off swaddling. The miracle blanket by itself is fantastic, but combined with the sleeping bag makes a great combination, and extra snuggly for winter.

Thanks again, Nicki Metcalf

"Hi there.
At my sons six week check up the doctor noticed he had a flat spot on his head, but said it would correct itself naturally. At his 3 month check up with the plunket nurse she referred me to see the doctor again because it got so bad he couldnt turn his head to the right. We did alot of research on flat head syndrome and found the baby head rest. I brought one straight away and after only two weeks his head has changed shape. It isnt round like it was but now my son easily turns his head both ways and dosen't favor sleeping on a side. I fully recommend this product to anyone who has a baby with or without a flat head.

Thank you so much, Cassandra.


"My purchase was a gro-bag (second one I have purchased from you). I love the gro-bag. My 19 month old has merino sleeping bags but she wakes up cold in the night once it gets down to 16-17 degrees. In the gro-bag she sleeps all night and wakes up toasty-pie in the morning. Last night it got down to 14 degrees in her room overnight and she was still toasty-pie warm in the morning! The best thing about the gro-bag is it is easy to wash and can be dried in a dryer if necessary. I was a bit concerned as the merino bags are all advertised as being natural/breathable materials and I worried that she would sweat in the gro-bag but this is not the case at all. I always find your website easy to use and anything I order turns up on my doorstep usually the next morning which is fantastic!

Thank you for your great site and service!
Many thanks,
Sarah Grumbt"


Wow! I have received my order already. I only placed the order yesterday afternoon.
 
Extremely speedy service and love the ErgoCocoon!

Thanks heaps!
 
Danni


Hi there,

Website, service and product are all awesome.

I bought a Woolbabe toddler winter weight sleeping bag and it is just amazingly warm. We have now stopped using a heater at night in our daughters room and have even stopped putting a singlet on her because she is just so warm. It is really really long too so it will last her ages even though she's very tall. The natural fibures make it feel fab too. I really can't rave about it enough.

The advice you sent me regarding the difference between Grobags and Woolbabe bags was also really helpful and what's more it arrived back really quickly so I could still choose my bag and make the free shipping promotion you had running.

As always, your website had amazing detail and information on all the different sleeping bag options.

I often sing your praises. Thanks again. I am totally happy with my purchase.

Jo

Just wanted to say thank you to the amazing team at the sleepstore. The sleep and settling advice i have read on your site has been a big help - so many great resources. I am also very impressed with your prompt service, firstly i ordered an ok babe sleeper for my sister to use with her 18 month old and then the Save Our Sleep book for me with my 3 month old, both arrived the next day. Both my sister and I were getting pretty worn out trying to get out little ones to sleep so having the parcels arrive on our doorstep so quickly was fantastic. We are both really pleased with our purchases which seem to be helping get that sort after sleep. Will definitely recommend the sleepstore.  

Leanne

 

Wow Tina, thankyou so much! What amazing service, I really appreciate that. I'm ultra impressed! And I LOVE the bag, totally gorgeous and superbly made. No wonder people rave about you guys.

Thanks again, Katie (One Very Happy Customer)

 

"Hi Louise, I attended your seminar last Thursday, on how to get your baby to sleep through the night. It has been totally life changing for us. I could not wait to get home from this seminar to start putting things into practice!

We have a delightful baby boy, Denan who is now 23 weeks old. Up until last Thursday we had had a total of three full nights sleep from him. My husband and I were getting up to him from anywhere from once to four times a night, often to feed him, cuddle him and settle him back to sleep.

From last Thursday, he has slept through every night (last night he slept for 12 hours!!) It has been amazing - and a lot easier than I thought it would be.

We have used the verbal reassurance technique, which has allowed him to self settle. We have not used his dummy to settle him to sleep either - which he used to rely on. We also have started placing him in his sleeping bag for every sleep, and use a small comforter toy for him to hold. We are still dreamfeeding him at around 10pm.

The first night he woke once, and had self settled back to sleep after we went in and spoke to him within 5 minutes. During the day he is an absolute dream to settle now, mostly within 5 - 10 mins.

The only exception being when Denan got completely over tired, and just would not settle, that was a true test and after a hour and half (and a glass or two of Sav - like you suggested hehe) he went off to sleep.

Thank you again for all of your knowledge, expertise and willingness to share to others. We are so grateful for all of your advice, and so excited to be able to get a good nights sleep!!

Thanks again,

Terri, Matt and Denan Norton (who are no longer sleep deprived zombies!!)

 

"I now have a 41/2 month old baby who self settles to sleep and in general is now a pretty good sleeper. However it wasn't always like this, the first 2 months I spent all my days attempting to get him to sleep and then to go back to sleep after hiw 45 minute sleep cycle. As many of you can appreciate this is hard hard work!!! After recieiving a super easy guide to self settling from my local Karitane nurese, the sleepstore and it's advice became like my baby sleep bible, so many useful tips. Sometimes they were the solution and sometimes they weren't. However these tips were like the light at the end of the tunnel. The swaddling proved to be one of the best tips, I used the dream swaddle (absolutely fantastic and so easy to use!!) and we have now transitioned onto a woolbabe sleeping bag. I found this to be an easy transition because in a way the dream swaddle was like a sleeping bag with your arms wrapped up!!

I use the save our sleep routine and have found the book really great, especially as it gives you many ways to just 'tweak' some sleep habits i.e catnapping and early waking.

Thanks sleep store, you service has been wonderful and I reccommend you to most other mums that I talk so. For those mums out there who are having trouble, just remember 'tommorrow is another day!'

Thanks, Di Litchfield (Marlborough)


"Thank you for the really quick delivery of my Woolbabe duvet sleeping bags.  My little boy looks very cosy and warm and I'm really glad I bought two as they take a couple of days to dry properly at this time of year.  I also have a summer weight Go Go Bag and I must say I prefer the Woolbabe over the Go Go Bag, simply for the fact the Woolbabe has a two way zip and I find it quicker and easier to get my wriggling little boy in and out of the sleeping bag using the zip from the top, wheras I can only zip from the bottom with the Go Go Bag.  

Hope this feedback helps other customers.

Thank you once again.

Lilian"

I am really enjoying my purchase – after a lot of reading up on the subject I decided on the Woolbabe sleeping bags, and they are proving to be fantastic! Our wee girl Lia (12 weeks) is now sleeping through the night – a miracle. Thanks very much for your prompt and friendly service – and for having the best prices around!

Kind regards,

Emma

Hi Louise,

I just had to say how fantastic it has been dealing with the sleepstore.
Matt was awesome at answering my questions and my products arrived the next morning! wow!
My son loves his new lily and george monkey and has not even asked for his old yucky blanket.

Thankyou very much
Rebecca Gilchrist.


To all the members of The Sleep Store.

Thank you for your help and service regarding my order of the boys Snugtime sleepsuit. We bought one of these last year for our 1 year old son Jake and it was so great, knowing he was always covered up in the night, even when he wriggled and jiggled around all over his cot!

This year I was looking for them in the shops, and then found the website-wonderful to get the same suit again and Jake loves the rocket picture on it as he thinks it is like the one off TV's "The Go Show"! I can put him in just a long sleeve singlet in it or in light pj's and know he will be ok in the night. I always worry all night if he is warm enough.

There are other kinds of sleepsuits on the market I have looked at, but knowing these are the right ones for the cold with the special "tog" rating, makes me feel more comfortable about them, and they are made well and use the right fabric's too.

The email's and customer service I have received has been great and so helpful and friendly. I have already told my family and friends too.

Thanks so much again, and I look forward to doing more shopping with The Sleep Store in the future.

Regards and thanks from our whole family!

Jodi Paul
Dunedin
 

You guys ROCK!!!! My order arrived this morning (less than 24 hours after i placed order) thanks very much. My son is so excited at the prospect of being warm tonight haha. I actually think your business needs to be put forward for some NZ Business of the Year award or something, how do we do that!!??!!


Thanks again,
Aniko

 

Hi

There are many other sites out there, but yours is the only one that I feel comfortable using, knowing that it is safe. Your range of products is fantastic, of good quality and when an order is placed it arrives promptly. Having loyalty points is a bonus that we all like. Keep up the wonderful, professional, reliable and trustworthy service. In fact I think I could become addicted.

Thanks so much for the best online site.

Michelle Wright


Hi
I purchased the waterproof mattress protector and its fantastic!
What impressed me the most was the exceptionally quick service I placed order on Thurs and receive on Friday and was beautifully packaged and even a little surprise

I have recommend to my friends & would definately use your company again
Cherie Capey

 

Hi Louise

Just wanted to drop you an email to say how thrilled I continue to be with both your products and service.
I was laying down Cian last night, in his Merino kids GoGo bag,(which he inherited from Bryn when we got the toddler size) arms wrapped in his Miracle Blanket, on top of his new Thread Design striped sheet and new mattress protector, in his perfectly temperate room thanks to the Grobag thermometer, all from your wonderful store and I suddenly thought - wow - Louise and Matt have really got my absolute favourite baby store!

With every sleep related need (and in fact question) I have ever had since I had my boys your website has been my first stop for help and products. I will not stop telling everyone I can about this great resource, and I have no doubt I will continue to support you the best way I can ..... with my wallet!

Take care,

Emma
 

I would like to say a huge thank you for wonderful service and great products! I am really happy with our purchases and its great to shop for essentials in one place! I find your website user friendly and its lovely to know what you really need and details on how to use the products with your baby. As there are so many products on the market it can be a bit overwhelming with what you actually need! Your service is amazing, prompt and friendly! I have recommended you to other pregnant friends and would definitely shop with you again! Thank you so much! :-)

Catherine Chaney

 

Dear Louise & Matt
As a small family business you have, and continue to retain, exceptional customer service which is why I choose to purchase from you again and again.

The advice you offer on your website is both informative and useful - so much so that I've told my family and friends back in the UK about your site (which is easy to navigate and is well constructed). I wish you every success for the future.

Kind regards
Ruth

 

Hi,

I just want to thank you very much,your website is awesome it has great advise. I recently purchased a dream swaddle,It has worked wonders my little son is sleeping really well at night.

So we have a very peaceful household at night time due to the dream swaddle. I found your service great,very friendly,helpful,delivery fast. I have recommened your site to friends and family,once again Thank you very much.

Kind Regards

Vanessa McKeown :)

 

 

 

Hi Louise

I just received my toddler sleeping bags, bedtime story and free CD today and just wanted to say thank you so much for the prompt service! I cant wait to put Jayden in them! I could not be without his sleeping bags!

I also wanted to say a massive thank you for your advice that you gave me a while back at one of your workshops with a follow up email from me about the sleeping issues that I was having with Jayden, he is now sleeping through the night consistently for the first time ever! and will happily play in his cot in the morning before I get him up for the day. Sorry its taken me so long to get back to you on your email about putting all the dummies in the cot etc.

I also have a friend that has rocked her 1 1/2 year old to sleep for every sleep since birth and then would take him into her bed in the middle of the night every night and was at her wits end, I emailed her the link to your site and also gave her some tips that I learnt at your workshop about sitting with him etc until he went to sleep, she now has a proper bedtime routine and he has slept in his cot all night for the last 5 nights so she feels like a new woman! ;-)

Anyway Louise thank you once again!!!!

Kylie and lil Jayden

 

I use this website regularly for the needs of my two boys. The service has been nothing but outstanding, which in my opinion is a rarity these days. Not only do the Sleepstore offer advice on sleep problems and their products, they also provide a speedy and reliable service. On the one occasion that I had to return a product (through no fault of their own), I was sent a replacement immediately, no questions asked. I was also sent a return courier bag for the faulty product so that I was not left out of pocket. I will continue to use the website as a first point of call and definitely recommend them to all my friends and family. Thank-you so much for making life that little bit easier for a stay at home mum.

Cheers
Sharon Hodgson

 

Good god, thank you so much for the speediest service I have ever encountered. I had received the cuski, with the lovely surprise of the mens aftershave balm, and had it washed and on the line within 22 hours of ordering it! Astounding. Cuski is now pegged by 5 pegs in the howling nor wester gale drying, looks likle he is sky diving, lol - Megan

Hi Louise, My daughter & I are thrilled to bits with both the beautiful merino blankets we ordered. The two of them have washed up fantastic already for our new arrival in the next few weeks. The miracle wraps look amazing & I can't wait to use them also on my pending new grand child. I thought your service was fantastic receiving the articles by Courier the next day right to the door step. Excellent. All credit to the team at The Sleep Store. You run a great company so keep the good work up. I am so thrilled I found your Web Site. Its great! Judith Buckeridge Taradale Napier

 

WOW WOW WOW!!!  I ordered the two brolly sheets yesterday and they have arrived this morning.  I could not believe it as we are rural delivery and things NEVER get here that fast.  Thank you so much you guys are awesome.

 

Have a great day and thanks again.

 

Kind Regards

Donna Topp

 

Hello,
I purchased 2 miracle blankets and a packet of NUK dummies and am thrilled with both products J The miracle blanket is amazing! Such a simple design but so incredibly effective. My wee man is a little Houdini with every other type of wrap I’ve tried but he can’t get out of the miracle blanket J Love your site too, loads of awesome sleep tips which have come in handy on the wee hours of the morning when our boy is so tired but won’t stop crying. The 5 S’s especially has come in handy on more than 1 occasion. So thank you very much for all the help and keep up the good work!

Kind regards,
Liz


 

Hi I’m very happy with my purchase I especially love the miracle blanket it’s really help with my baby sleeping, I found the service outstanding the product arrived the next day to a rural delivery, I would defiantly use the sleep store again in the future.

Thanks
Sarah

 

I've used your online shop several times now and 3 things stick out.  Firstly, your service is always very professional and goods arrive promptly.  Secondly the products we have received are excellent quality and I trust that products you sell have been selected by you for their excellent design, materials and are fit for purpose.  And thirdly, at each stage of my childs development you seem to have all the stuff I need.

 

My 15mth old was absolutely thrilled with the toddler pillow we recently purchased and I find her with her head on the pillow in the morning as I left her, not lying at some random angle in the cot.  We also love the kindercot we purchased and took with us to Europe it was so light and able to be packed in the suitcase with ease, and when we arrived exhausted at the other end to be able to open the bag and pop up the cot instantly was heaven.  I don't think I'd of had the energy left to 'assemble' a regular portacot.  It really helped that the kindercot has zip over windows so my toddler could figure out that even though it was summer and shining brightly outside it really was time for her to go to bed.

 

Many thanks,

We love your stuff

 

Andrea and Lauren

 

 

Your service has been superb and I find the website very easy to navigate and well laid out. Your advice on sleeping etc on the website has also been invaluable!

As for the Kindercots I ordered - we love them! I can't believe how easy they are to put up - actually you don't even put them up, they just pop up on their own!

Thanks for great products and great service!
Sharlene

 

 

Hi there

I recently bought one of your Snugtime sleep suits for my 15mth old son. I was a bit hesitant to buy it as it is made of polar fleece and I have always had him sleep in natural materials, but it was such a bargain I couldn't resist getting one! He has slept in it a number of times and he doesn't seem to have overheated at all, which was my main concern with using a less-breathable fabric. He even slept his longest stretch ever (11.5hrs) on Sunday night in the sleep suit - not sure if it was a coincidence or not, but it was great anyway.
Your service is really good - the suit arrived very quickly and the chocolate bar was appreciated! I would happily shop from your website again.

Thanks a lot
Sarah

 

Hi
We recently purchased the ‘Baby OK Sleeper’ for our 20 month old daughter. We were finding she ‘travelled’ up the cot over the course of the night, and although she slept in a sleeping bag (so was kept warm) she was becoming uncomfortably positioned at the top corner of the cot. The Baby OK Sleeper took 2 nights for her to grow accustomed to the ‘restriction’, but since then has been able to move quite freely from side to side and prone, but stays comfortably in the middle of the cot. We instituted a few other ‘sleep routine’ changes around this time but we believe the Baby OK Sleeper has made the biggest difference to the quality of her sleep – and of course…ours!

Also, it is great that we can adjust the sheet to fit a single bed – which we will be transitioning her to sometime soon.

THANKS!
Helen

 

Hi team

Prompt service once again, thanks heaps, received package this morning. We are temporarily here from Tonga for birth of our second child. Its been freezing here in Wellington and your website has been a saviour, saving me having to go out to the shops for necessities such as bamboo wraps & summer weight sleeping bag (to take back to Tonga). I am so impressed with your website, its kept up to date, always good specials and variety of goods and your excellent sleeping tips. I have recommended your website to a couple of friends and family. We are loving the ease of shopping here in NZ after 2 yrs of shop free zone in Tonga (nothing to buy but smelly fish & tropical fruit !), so thank you for providing such an awesome service to us.

Cheers

Rosie


Hi, the sheets arrived today and I just wanted to say thank you very much! They are just lovely and great value for money. Your service is fast and efficient. I'm glad I discovered your site!

Best regards
Lisa :)


Hi Louise,

Loving the merino cot blanket and def love your website and service.

Will buy from you again and again.

Vanessa & Tahlia :)


Louise & Matt

I would like to let you know how impressed I was with dispatch of my order.
I ordered The grobag® egg™ on the Thursday and it arrived to me in little old Methven the next day on the friday!!! Amazing service and I am loving being able to see the temp in my daughters room when I walk past.

There is a lot to be said for small family businesses...... Fantastic work guys, keep it up. Thanks so much for your service and product...

Look forward to ordering from you in the future.

Kindest regards

Amy

 


Hi there,

Thank you for your email.

I also own a family based business so I thought I should let you know what I think of your service and products. The service was awesome, the goods arrived within a couple of days and they were in good order. Your website is awesome, full of great products but also a lot of great information. Most importantly it is very easy to navigate, meaning I can spend hours on it!  My baby is not due until the 31st of August so I will be back ordering soon and hopefully the products will be put to good use.
Many thanks
Sharee


Hello

just had to write to let you know that as always goods arrived really promptly and am rapt with them. I had read the great reviews of the miracle blanket on your website and thought it was worth a try as I was struggling to keep my son swaddled in the night and he was often waking himself with his startling. I had tried lots of different wraps and wrapping methods but not found anything that could survive his constant wriggling. I have had the blanket 2 nights and cant believe the results, 9 hours both nights, up until this point i had only had more than 3 hours in a row and more than 5 hours over a whole night on a handful of occassions and my son is 8 weeks old so was starting to feel pretty jaded. I cant believe it and am absolutely stoked, the blanket definately deserves its fabulous reputation. Would definately recommend them to anyone with a baby suffering from colic or reflux as this is also the first time we have been able to get our baby to sleep on his back during the night.

The wee merino suit is gorgeous and will make a fabulous present for my wee nephew and although I have a full set of mokopuna gear will definately be investing in one myself in the future.

Thank you again for not only amazing products but also amazing service. I will continue to recommend your store to all my friends and will definately be telling all new mums to be that the miracle blanket is a must have item.

Kind Regards

Faith

 



Hi Louise,

Just wanted to give you some feedback after that little seminar you did at the Parents place.  At the time I was getting up 4-6 times a night to put the dummy back in and your advice was that she had to learn how to do it herself.  So after adding 7 dummies in the cot, the airwrap and the nightlight....she had worked it out after only two nights - YAY!!!!!!  It's totally wonderful being able to sleep all night....not have to rush in and also when she does cry now I know it's becuase she's wet or uncomfortable etc etc!  So  totally brilliant - thanks so much!

kind regards,
Rebecca

 

Thank you once again for your outstanding service!! It's always such a pleasure to buy from you, but this time you outdid yourselves.

The blanket is just beautiful and I am thrilled that Elsie has a special treasure like her big sister and brother have.

I especially loved the chocky treat for Mum and Dad too. It was just what we needed for a quick pick-me-up this afternoon.

Take care and I look forward to buying from you again soon.

Smiles
Kersti


 

Hi Louise

We wanted to let you know that we absolutely love the Sleeptite cotton mattress protector (that you had custom made for us).
I just wish we had purchased it when Sophie was first born! It makes her cot so much more comfortable - plus it holds the fitted/bottom sheet into place properly (no more creases or crinkles). Sophie is definitely sleeping better. So thanks very much for the great service and advice.

They should make this for adult beds as well - we would get one for ourselves if they did!!


Kind regards


Cara, Baz and Sophie



WOW - you guys are awesome!! I ordered some Mokopuna stuff from your site yesterday and it's here already! Sooo efficient - I'm very impressed! This is the second time I've ordered from your site and the second time I have experienced such speedy and great service - I'll be sure to recommend you guys to my coffee group next week. thanks a heap and have a great weekend!
Rachel


 

Hi there

I just wanted to say thank you so much for the help and advice you gave me yesterday over the phone (I called about using my miracle blanket in the day and 5am wake times!)

Miller (my 9 week old son) slept perfectly yesterday after about a week of snoozes! he had three good long sleeps and then proceed to sleep from 10pm until 6am! yay. I put a radio under is basinet - turned to static as you suggested too.

I've been finding it very hard to sift through all the advice I've been getting from Plunket etc - they all say different things but I felt that your advice yesterday truely made sense. And the fact that you have 3 children makes me trust your judgement!! I was feeling a bit overwhelmed with it all but I can not tell you how good I felt after talking to you on the phone - so thank you!

Regards,
Megan



Just wanted to write an say how wonderful we have been finding the KinderKot. We recently came back from two weeks away and it was just great. A well as on that trip I have used it on weekends away and sometimes in the lounge for nap time. Everyone that sees it is so impressed at how small it is and now that I am so efficient at putting it up and down they are just blown away by how easy it is to use. Personally I would recommend this to anyone over the traditional style portacot which just take up soooooo much room! It is also priced really well which is great when you are on a tight baby budget! We look forward to using it for many years to come 


Thank you

Kylie Frost-Macky


Hi

Just to say, as like last time, we are very happy with the speed and service from your company.

And also to let you know. we are extremely happy with the Gro-Bag... within 1 week of using it, we have had several nights of our little 8-month boy sleeping through the night completely from 7pm to 6-6.30am (unprecedented!!) AND also several nights of him going to sleep at night with not one second of crying/rocking etc required (also pretty much unprecedented!)

Thanks so much

Barbara



Hi Louise,

I’ve been meaning to reply to your email and say thanks for the advice you gave me with Annika’s night waking issues a month or so back.

We took your advise with multiple dummies and regular check ins etc. and it has solved the problem...fingers crossed!

I regularly recommend your site for it’s valuable information and useful products to mothers who meet around the place and think you’re doing a fantastic job.

So thanks very much for your advice and help.

Best Regards,

Sabine

 


 

 

I am so impressed - my order arrived today - not only did it arrive in
an amazingly short time you sent lots of information plus my favourite chocolate. It all looks gorgeous too!

Well done - your level of customer service and attention to detail will assure you are in business and successful for a very long time.

Thanks so much much - when you have experiences of people getting it horribly wrong you are getting it perfectly right!

Kind regards
Kathy



Hi Louise,

I was fortunate enough to find your website when William was only a few weeks old and now, at 11 months old he is a fantastic sleeper - 12-13 hours at night and 2x 2 hour naps a day and I am sure some of this is due to the tips I have picked up off your site and your fantastic products.

When William was a baby I bought the large stretch cotton wraps which were the BEST swaddles ever and the only ones that could contain him, then he transitioned into the merino sleeping bags, which are fantastic, but probably the most unsung purchase I have bought is the Cuski.. I had read that it was quite important to have a comforter in the cot, something he could snuggle with that smelt of Mummy, so when I saw the Cuski I thought 'perfect'. Well, he ADORES it (we have 2 now of course!) It is the first thing he grabs when he is put in his cot and he loves holding it and chatting away to it before and after his sleep. On the rare occasions he cries when put to bed it is Cuski that gets sobbed into (the muffled cries are actually kind of cute, especially as they never last more than a minute) and if ever I go to check on him, Cuski is in one (or both!) hands, or next to his face.

I love your site and recommend it to everyone I know who is pregnant!

Cherie Martin


Hi Louise
 
The top arrived today - together with the lovely beanie! Thank you so much! I'm sure my little bub Edie will get lots of wear out of it this winter.
 
Your customer service is outstanding. I'll definitely be back to buy some duvet bags (and who knows what else!) before winter.
 
Many thanks again
Cherie (Australia)

 

 

Hi,

I just want to say how great the Safe T sleep has been for us. Our son is a very active baby who is just 5 months old. He has been rolling over and trying to crawl for the past month or so. With the Safe-T-sleep I know that I can put him down to sleep on his back and that he will stay there (despite his attempts to roll over). He is a great sleeper, usually sleeping around 12 hours a night (he's probably exhausted from all that moving around!).

We have just purchased a second Safe-T-Sleep so that we can have one in his cot at all times and for when we go away on holiday. When I had to put him down to sleep in his cot without the Safe-T-sleep recently, because it was in the wash, he rolled onto his front and fell asleep. It was a bit scary to find him with his face buried in the mattress.

We also love the gro-bags. He was continually pulling his blankets over his face or kicking it off and so the gro- bag has been an ideal solution. We have them in different weights for various weather conditions so I always know that he will be a comfortable temperature.

Not to go on, but we also have the white noise CD which I have used since he was very little and still use for him now. It is great for letting him know that it is time to sleep and for masking noise from outside during the day.

Great products and service. I know where I'll be coming for presents for friends when they have babies.

The gift of sleep is the greatest gift that you can give a new parent!

Thanks

Kathy


Hey, WELL DONE - my order arrived today, just over 24 hours from when I placed the order (and we are Rural Delivery too, which can add a day sometimes.

Amazing service, and the Huggacub is utterly gorgeous.........

Many thanks
Mary

 


 

Oh wow,

The twins have slept through 8 glorious nights in a row for the first time EVER. They are even having proper naps during the day - at the same time!! We just don't know ourselves. We have got so much other stuff done round the house and having a lot more time to spend together as a couple. Plus the babes when they are awake are so much happier.

Thank-you thank-you thank-you!!!!!

Jacqueline Reynolds


Hi Louise

Just a quick note to say that your website and service are brilliant! The tips are so very helpful, and everything I have purchased has helped my two bubs sleep so much better. I love the miracle wrap - baby Liv is sleeping
8-9 hours a night at 8 weeks old.

Keep it up.
Penny



I also wanted to let you know that I think your website and service is awesome!! The go go bags are great and have helped since we stopped wrapping our little one - I have since recommended your website to quite a few friends with babies and expecting mums.
Keep up the great work

Mel



Hi there

Just thought I would send you an email to let you know I was really impressed with the speed that you sent my order and the quality of the product. Thanks for providing such a quick and easy way to purchase. Its rare to come by nowadays and I will be sure to recommend you to my friends.

And my daughter loves her new sleeping bag!

Kind regards

Tanya



Wow, what fast service!!!! Sleeping bag has just arrived after only ordering it yesterday afternoon. Thanks heaps. Sleeping bag looks great!


Regards Katrina

p.s thanks for the coffee!

Hi,

Just wanted to say thanks so much for the great service. I have already received the bags which I think is about a 24 hour turnaround - impressive.

The bags also look fantastic.

Kind regards

Martha Schlup

This is an email I have been meaning to send for months. In January this year when my boy Oliver was about 6 months of age I was having a lot of problems getting him to sleep at night as well as sleeping through the night. I had no real routine other than a four hourly feeding routine during the day and a bedtime that was ‘when he was tired’- anywhere from 6.30pm to 11pm which was the worst night. Because it was summer and we were often in the pool in the afternoons with him, some nights we’d bath, some nights we wouldn’t. So we had no established evening wind down routine either. My husband and I were at each other constantly and I was wrecked and starting to resent our little boy.

In desperation I was ‘Googling’ sleep solutions and came across your website. Initially I emailed with some questions and got some helpful advice back from Louise. I also invested in a sleeping bag and a book called ‘Save our sleep’. The book was a godsend and put me on track with routines as well as giving me the confidence to make some changes that helped me get Oliver sleeping through the night. Initially things were still rocky but over a period of about 2 weeks we started to get some predictability back into our lives and Oliver started to sleep through the night. I can happily say he is a happy boy who reliably sleeps 12 hours (unless he is sick). He sleeps easily in a portacot as well so long as we follow his evening bath, bottle bed routine.

I wished I had known about your website and all the fantastic information and resources before Oliver was born – I wouldn’t have got to the stage I was at. I am grateful that such a resource exists and tell anyone I know having a baby to check out the website. With our second baby due next year, I feel so much more confident that we won’t have a repeat of the months of broken sleep that we had with Oliver. Armed with my great sleep knowledge I am so much more confident already about the challenge having a second baby.

Thank you so much!

Nadine Lake

 

Dear Sleep Store

Thanks so much for the lovely grobag! Your customer service is fab- it arrived the day after I ordered it.

Amelia looks so cute and snug in it, we are very pleased.

Christina


"I am so pleased with my purchase!! I have always wrapped Olivia but your wraps are so much better than anything else I have tried! Olivia was a fairly good sleeper anyway - sleeping through the night most nights but the wraps have made a big difference keeping her lovely and warm and snug. Her daytime sleeps seem to be longer and she self settles well. I think she associates the wrap with sleep time already! Thanks also for the instructions on how to wrap - these are priceless!"

Kathleen Martin.

Hi Louise,

I tried the white noise that was suggested as I'd had put my baby to bed for her last arvo nap at 5.30 and of course she woke at 45 mins and grizzled then it turned into a full blown cry, I went in and turned on the white noise and she was asleep in a matter of minutes! I turned it down a little and she slept for another 2 hours! magic!

Used it this morning to settle her back too, I'd rather use this than a dummy , though we have used the dummy on occasion to calm her ready for sleep.

just thought I'd let you know your info was so helpful and I've reccommended it to a friend whose little girl was born the same day as ours : )

Thanks!

 


Just wanted to say a huge thank you, I received the Merino Go Go bags and free Hoodie and the two easy swaddling wraps and all of them are fantastic! It was an extra nice touch for my five year old daughter to get the Freddo frog as she is a little jealous of all the new baby things J I will be sure to recommend the Sleep store and products to others as the delivery was so quick and the products are of an incredible quality. Thank you very much!  Tineke


Hi
Thanks for your follow up email. I purchased the miracle wraps for my little girl, Mia, who was 3 weeks old at the time and is now 4 1/2 weeks old. I was swaddling her before buying the wraps but have found this wrap to be fantastic. She doesn't get out of it and has been sleeping an extra half hour to an hour at night since I've been using them. I'm very impressed with your service - from your fast response to my initial email inquiry to the quick delivery of the wraps and now a follow up email. I will be passing on to my friends what a valuable and useful site you have.
Toni


Hi Guys

I just wanted to let you know how delighted I am with the product turn around time and professionalism of your company. I have made two online purchases in the last month, I have been delighted with the products of course, but it is also a huge plus to receive these items so promptly. A breathe of fresh air.


Thanks very much!


Bec


Hi Louise

Touching base with you again. Toby is sleeping beautifully and is one very happy little boy along with myself and Simon (his daddy). Thanks for all your help and advise as always you are a lifesaver.
Take care
Carrie


Hi Louise.

Thankyou SO MUCH for your advice! My baby is now sleeping through the night from 7pm till 7am (with a dreamfeed at 10pm). He sometimes wakes between 5am and 7am but he goes back to sleep... i think he wakes because he is cold so we are using a blanket as well as his gogo bag. He is also feeding ALOT better which is good for me! And the daytime routine is good too... we cant quite stick to it exactly because i struggle to keep him awake for longer than 1.5 hrs but it's a good guide.

again, thankyou, i have recommended your service to my friends.

Cheers
Kate


Hi, I just want to commend you on this brilliant online store.... not only are the products excellent and of brilliant quality, you have really helpful information which has been a godsend to me in helping me learn to settle my newborn (now 3 months).
I have just placed my second order with you today and I just know I will be placing many more in the future!

Thanks so much, from an extremely appreciative mummy!

Katrina


Dear Louise


I just wanted to say a big thank you for the time you took to send me such a helpful email! I came across your website when I was searching the internet to see if we had such a thing here in New Zealand as a sleep clinic for babies (a last resort).

Like you suggested, we scattered our baby's cot with dummies and we have become vigilant about putting her to bed with "mousie" (as opposed to comfort blankie).

But the best move has been the Babe Sleeper! We have had this device (which I was worried was going to look like a straight jacket) for two nights, and she has "slept through" both nights! She has now just gone down for her morning sleep with no fuss and I am hopeful that she will do the same this afternoon. I don't want to claim any miracles just yet - but I think we are a step closer to getting our sanity back.

Thanks again, I will recommend your site and specifically the Babe Sleeper to other parents with sleeping issues!

Georgie


Hi Louise,


We're very happy with the sleep sac purchased. My wee lady is only 10 months but is finding the larger bag no problem as I tuck the bottom of it in and it stops her wandering at night around her cot.


Great website, great product, great price and great results ...... couldn't be happier!

Love ya work!

Best regards, Amanda


Hi Louise / The Sleep Store


Thanks for the prompt delivery of the miracle wrap early last week. My baby has just turned 9 weeks and has been sleeping and settling well at night with a maximum of 5.5 hours before a feed was required which I have been happy with (she was waking 2 – 3 times a night).


I purchased the miracle wrap because she seemed to be getting her arms out of all the others I don’t know whether it is pure coincidence but the first night that she was in the miracle wrap, she slept a total of 11 hours!!!! 7pm – 6 am. She repeated the same the next night, and has continued to have long sleeps. I’m shocked at how she went from 5.5 hrs and is now making it from 9 to 11 hrs before needing a feed – I can only guess that the miracle blanket has been the major change with her – THANK YOU!!!!!!! Ps – she also seems to be settling a LOT quicker for her sleeps during the day – another thing I think the wrap is helping with.


I am now recommending this wrap to all of my ‘baby friends’.


Cheers


From Vikki 


Thank you so much for getting the book and DVD to me on Saturday. I have to say this DVD has made our lives so much better already (its time to sleep). I love your store and website - I have only just found it, but will definately recommend.

Thanks a lot,

Kate


Hi there... my attached sleeping bag (Babe Sleeper) is BRILLIANT! It's solved all my problems as my son had started to move around his cot suddenly and was constantly getting stuck! Now all quiet on western front again.

Thanks, Jillian


Thank you SO much...all very helpful! I wrapped Findlay up tightly last night with 1 arm out as he sucks his thumb...and he slept 8 hours straight! I am already feeling much better after a couple of days using the buggy during the day, and so next week I will try to get him sleeping without the movement.

Thanks again for all your advice and super quick response!

Best Regards

Alexandra


Dear Sleep Store,

Thank you so much for the prompt processing of my order. The Go-Go Bag arrived in Australia just one week after we placed the order and Mia has never slept better! I have passed your details on to some other mum's in Brisbane so I'm sure you can expect some more orders from over this way soon!

Many thanks, Sandra Thanks Louise. I must say since buying your wrap my wee 4month old girl has turned a corner with her sleeping! The same night as we put her in the wrap for the first time, I made sure I put her in her bassinet awake. That night and for the last 4 nights she has slept between 5-8 hours straight which she has never done! So yey I'm getting more sleep. I haven't been putting her down awake for 2 reasons, one because I needed to keep her upright for at least 20 min after her feed for her silent reflux and burping! two, I have a 2 year old who would wake up the instant she started screaming. I had had a treadful week with her that week. A very tired and grumpy mum who was at the end of her teather. Amazingly things are looking on the up!



A brilliant product you've got there!!! Wish I had bought it earlier.

Thank you!

Ang Yes thank you, the Merino Go Go bags are fantastic! I just wanted to


say that dealing with The Sleep Store has been such a pleasure!!

Postage is always so so fast & I love getting the package in the mail.

Keep up the great work & I'm sure you have tonnes of other really happy

customers.


Kind Regards,

Danielle


Thank you so much for your fantastic quick and efficient service to me in Australia- it has been great. Your website is also a fantastic and supportive resource-Thank you, Angela


Hi Louise


I am always keen to browse through your products and having had a baby who didn’t sleep through the night until she was 15 months I am always drawn to sleep related products/solutions. I wanted say a huge thank you for advising whether the authors of your sleep books & DVD’s instruct to leave your baby to cry. Personally, I am strongly against this approach and you have marketed your products in a way that gives me confidence as to whether it would be a suitable purchase for me.


You have an awesome product range and website.


Thanks again, Megan 


Hi there,

Just wanted to let you know how happy I have been with The Sleep Store on the two occasions I have purchased from you. I have had disappointing experiences with other online retailers, but whenever I order from The Sleep Store I receive my items very swiftly. Also, the Merino Kids ‘Go Go Bags’ are the best deal I’ve found anywhere and my three-month-old boy settled immediately in his!

Thanks for a great service, Mikaela


Hi Louise


Thank you so very much for your help "going the extra mile" to source the Snugzeez for me. Your service, as with all my orders has been nothing short of fantastic !


My little boy Thomas adores his snugzeez, and it certainly helps soothe him off to sleep. We look foward to receiving his new ones soon.


Kind Regards, Tania

(One very happy Mum!)    Hi, I have received my order today in the post and would just like to say what fantastic service you guys do.Will be telling my friends and family about the great website,products and service that the Sleepstore has.



Very happy

Thanks

Cheryl


Hi Tina

Oh thank you and The Sleep Store so much! I didn't expect that, what a lovely kind thing to do. We'll definitely be ordering more sleep stuff as we go. I'll also mention The Sleep Store to the others at our Multiple Birth Club Ante-Natal classes in Wellington.

Kind Regards

Marian


 Hi Louise
Thanks so much for the speedy dispatch of the book and CD. The suggestion of wrapping Scarlett worked a treat - she was off to sleep instantly and no crying when I put her into her to bed. It was a miracle!!! .... I cant thank you enough for your advise and kind words the other day; you helped me more than you will know.
Thanks again, Kristine


Hello, I received the snug sheet yesterday morning, thank you very much was a really fast delivery and very friendly service, I initially got it for my own peace of mind as my baby slept but I am already experiencing a better structured sleep pattern, a more settled baby and longer sleeps. Thank you very much! Melanie. Hi there


Thanks very much - have received all my goodies now and am really happy with them. Thanks so much for the prompt and courteous service - you guys are great to deal with! Many thanks Adrienne


Hello, just a wee note about my order, I was expecting the item to take at least 7-10 working days especially as it was sent from Auckland and we live on rural delivery in the South Island. The day after I placed the order I was very surprised to find it had arrived in my mail box!! I don't know how you did it but thank you very much, talk about service : )  Many thanks, Charlotte


Hi Louise
I was just so pleased yesterday when I saw you are now stocking the Miracle Wrap. I purchased one for my son when he was born and found it the best thing I had - made it so easy to swaddle and there was no getting out of it! So I was disappointed when I tried to find another one and couldn't get one. It meant I had to try to co-ordinate my washing around his sleeps to minimise the sleeps where it wasn't available :o)

So, to all those parents out there who are keen to swaddle, and want something easy, I'd thoroughly recommend the Miracle Wrap.

Thanks Louise for the great service you provide to so many parents.
Regards
Sarah

 


 

Thanks so much Louise. Dreampod arrived yesterday and we just wanted to drop you a line to say how much we appreciate your wonderful and prompt service and we will certainly be recommending you to our friends whom are in search of a sleeping bag.
Kind Regards
Eve

 

 

 


Hi Sleepstore,

Thanks for the Mini-Glow night light, our daughter Avi loves it, and it certainly aids bed time. Your service was exceptional in my experience. Both times we ordered stuff it arrived the next day. Also the bar of chocolate went down a treat :-)

David

 

 

 


Louise - I just wanted to give you an update - We have unwrapped Mia's arm and have been getting her to put in her own dummy - we have also a more defined sleep ritual every night with bath then into her room (not the lounge) soft music and playing with low key toys - then feed at 630 then put on sleep CD 645 wrap and into bed - turn off CD leave on nightlight leave the room.

For the last 2 nights (we have been doing this for 5 nights) Mia has slept from 7pm dreamfed at 10 woken 2 nights ago at 3 but I went to rewrap her and she was saturated from a leaky nappy then she went straight to sleep awake at 7am and last night 7pm asleep dreamfed at 10 woke at 2 (very full wet nappy) changed and again went to sleep straight away awake at 7am.

THANK YOU THANK YOU THANK YOU - I hope this is the norm now and not the exception - but THANK YOU again a more experienced perspective is much appreciated

Regards
Darlene & Mia

 

 

 


Hi Louise

Another success story to add to your list!

My son, Liam, is finally sleeping through the night after 7 months of waking two, three or more times to be fed. He has a dreamfeed at 10.30 and then sleeps through to 6 or 7. The Babe Sleeper has been really helpful and eliminated one reason for him to wake. I didn't even need to resort to
playing music, though it's very helpful to calm him for his nap at 4.30 and even to include in his bedtime routine. Also "Save our Sleep" is excellent and easy to understand. The author had helpful advice which worked (well it worked for me and Liam anyway) and I'm sure he became easier to settle because of her suggested routine.

Thanks,
Elise

 

 

 


Hi there Louise

Just wanted to flick you an email, to say thanks again for your support and help the other week when I rang and spoke to you about Tom, and his challenging sleeping habits!!!!! He!! He!!
Since reading the Save Our Sleep book, the improvement in his daytime sleeping has been amazing!!!! We have a lovely daytime routine, which is wonderful, and simple!! He is still waking at night, and I haven’t quite gotten on top of that, but we are working on it.

Cheers

Katie xx 
 

 

 

 


I have just recieved my order of a swaddleme and two wraps, I would like to say I am rapt (pun intended) with the swaddleme, which I have used straight away.

I am looking forward to trying your method of wrapping my baby! He escapes and wakes when his hands are free.

Thank you for the promptness of your service, I shall be recommending you to friends with babies or due to have, will also be doing more orders to send as pressies.

The only down side is that the swaddleme's don't come in bigger sizes as my baby will only be in his for a short while.

Thank you
Hayley

 

 

 


Hi

Thanks so much! It’s amazing what difference 5minutes can make! I pushed her morning sleep to 9.45am with morning tea beforehand, and her afternoon sleep to 1.30pm and she generally sleeps 1 ½ hrs each sleep now! Thanks so much for the advice.

Melva

 

 

 

 

 

 

 

 

 

 

 


Hi
I thought I would let you know how we are getting on!
1st night bed at 7.30pm awake at 2.00 am and cried till 4.30 ( very long night)
2nd night bed at 7-7.30 cried for 1/2 hour at the beginning. 3rd 4th 5th 6th 7th

We are sleeping though the night!!!!! :) thank you for your question and answers. I think leaving him to cry and he his own bed has worked.. and the nice warm Go Go bag.
I feel a different person.
thanks tracey and shae

 

 


Hi Louise


This is a big thank you for making the time to see us on Monday, we really appreciate it and boy has it made a difference.

 
Last night Olivia slept for 12 and a half hours....uninterupted...the first time in 16 months
We are estatic and amazed at how quickly it worked....I can't thank you enough...it is such a relief and a much kinder way to do it as well.

 

 

 


WOW what a great job you have bringing so much pleasure to tired parents and grandparents .

Thanks heaps
Eileen , Carlie and little Olivia

Hi there, Just thought I would let you know how my nine month old son is doing after I got in contact with you over his sleeping. I purchased a sleeping bag and all so a cd player with a lullaby cd. He now sleeps from 7pm with a dream feed at 10pm until 7:30am in his OWN bed!! It happened over two nights. I did not however go in an settle him when he woke I just left him to it. The first night he woke twice but was only awake for about 30mins in total an the second an third night he did not wake at all. He is a much happier baby as is Mum!! Thank you very much for you're suggestions they have been a life saviour as I could not see the light at the end of the tunnel.

Kind regards
Cushla

Hi Louise

I came and collected an ok babe sleeper and a sleeping bag and cd from you two days ago.
I just wanted to let you know that he has slept fantastically for the last two nights and during his day time sleep.
When I put him in the ok babe thingy he got really, really angry and tried his best to get out of it. I spent a couple of minutes reassuring him and then left him to it, within 5 mins of my leaving the room he was sound asleep. He awoke at midnight and was once again quite annoyed at finding himself unable to stand up, I reassured him again and he was off to sleep until 6.30am. He slept for over three hours for his day sleep and I had to wake him up.

Last night he went staight to sleep and I didn't hear from him until the morning. He is presently slumbering peacefully.

Thanks!!
From Helen

Thanks so much for your good advice Louise - our days are much more bearable now as Max is sleeping for longer stints. Kind regards, Jennie

Hi Louise,

Just a quick note to say thank you for your email - a very personal touch! The wrap is working wonderfully, so thank you for arranging to get it to us the next day, appreciate this!

Thanks again.

Debbie Bint

Hi

Just wanted to say thanks again for your sleep advice! We did a dreamfeed for just over 2 weeks at your suggestion and our 8mth old slept right through every night. We dropped the dreamfeed 2 nights ago and she's done 7 to 7 for both those nights! It seems to good to be true! I had hoped she'd wake one night so I could see if I could resettle her without a feed but she hasn't asked for us at all in the night for almost 3 weeks now.

Kind Regards
Fiona
 

Hi Louise,

The GoGo Bag is great. I've been tossing up whether or not to buy one for ages but wasn't sure if I could justify spending that much. It felt a bit weird at first just using that & no blankets & I did wonder if Matthew would stay warm enough all night, but he actually slept in an extra 30 minutes in the morning & felt nice & warm when I got him up. I should have bought one months ago!

Nicole

 


hi louise

i just wanted to say a big thank you for dropping round that cd yesterday. i can't believe how well it works! infact i'm wondering if i should wake him up as he has been asleep for nearly 2 hrs now?
anyway i have recomened your website to everyone in my coffee group.

thanks again
devoney

 


Morning Louise

Wow I am so impressed, the parcel arrived this morning AND it had chocolate. You certainly know what makes me tick!! I cannot say enough how impressed I am with your outstanding service, speed and help with my chocolate addicition. I will try the pj’s on Poppy as soon as I can get her to co-operate.

Thanks again so much and hope you have a lovely day.

There is absolutely no panic with the bigger GoGo bags as we are just popping them away till Poppy is too big for her baby one.

Kind Regards Donna

 


Dear Sleep Store Staffers

'Just want to let you know how much I've appreciated your pleasant, prompt and efficient customer service. I ordered a couple of sleeping bags online yesterday morning and they arrived in the mail today! The informative brochure and scrummy choc bar were a lovely bonus.

Anyway...thank you very much.

Cheers
Kate Dasler

 


Hi Louise,

I wanted to thank you again for your words of wisdom and advice. I caught up with the girls again on wednesday at our Baby & You class and everyone was raving about you and saying how helpful they thought your session was. We all noted an improvement in sleep times with our new swaddling tecniques and Jenny had her pink Swaddleme out showing all the rest of the class and
highly recommending it. Hopefully you have had some more business from that display!

Thanks again and I'll be recommending every new mother visit your website!

Yvette


Hi Louise,

great news on the sleep front! ruby is tucked up in bed as we speak, snoozing away with the white noise going. she slept all of the way home in the car yesterday, i fed her and she was really grizzly still, so i put her down and she slept for another hour. i put her down at 7.30 last night, did the dream feed at 10pm and she woke at 4, had 100mls then went back to sleep until nearly 7.30am!! that's nearly 12 hours - my word! she was up for two hours this morning, then off to sleep she went - i didn't even feed her to sleep, just put the dummy in and rocked her for a couple of minutes. hopefully soon i won't even have to do that. long may this continue. thank you so much for meeting with me yesterday, it was such a great help. i will order another swaddle me so that i have one spare. tracy and ruby =)


Hi Louise


I have been meaning to write to you for ages and let you know of the progress we have had with Toby and his waking time in the morning.


Toby is now waking about 6.20-6.45am instead of 5.00-5.30am, which is just wondeful.


We opted to use the cry it out method, it took on morning of intense crying 7 minutes to be precise and he has never woken again before 6am!


So thanks heaps your a real gem.


Carrie Hi Louise, thanks you so much for taking the time to reply to my email and questions, the advice you have given below is great help. Alamea is slowly getting into good sleep habits! thanks you very much.  Jess :-) 


 


Hi again Louise, Thank you so much for your advice, and on the weekend too!


Im please to report that I did all the things you suggested and have had Aidan sleeping through since. Sleeping bag, dream feed, and due to following your advice since he was born, he already has a lovely stinky teddy that he nuzzles into. The crying has not been an issue, or if he has woken he has self settled without needing me. I have not had to put the dummy in at all. This is during a yucky cold too so Im really pleased.


Many thanks


Isobel and Aidan


Hi Louise,


Just thought I would send you a long overdue update - the gremlins are sleeping thru the night! Before we came to see you they had slept thru one night, and were generally waking around 4am for a feed. Now they go down at 7pm, have a dream feed around 10.30pm then sleep thru till around 7am. Occasionally I hear one of them (I suspect Sienna, but I don't go in and check!) rustling and chattering on the baby monitor, but they resettle themselves.


I'm still fully swaddling Mercedes, and swaddling Sienna with one arm out during the day, and full swaddle at night. She likes to suck the back of her wrist. I play lullabies on repeat for them during day sleeps, and turn them off when I get them up for the dream feed so they have no music during the night. We're still using the mobiles when they first go down.


Overall, I have to say they are almost perfect sleepers (almost!). So thank you so much for all your help - the one arm out wrap was t he answer to Sienna's problem with fighting the swaddle. It is soooo nice to be finally getting a decent nights sleep (given that I had 4 mths of shocking sleep BEFORE they were born with being so big during pregnancy!).


Thanks,

Emma 

 


Hi there

Just wanted to let you know i recived my swaddleme wrap yesterday and used

on my little 6 week old boy, Brodie, last night and guess what- he slept ALL

night!! i could'nt believe it i just wish i would have brought one 6 weeks

ago!!I think i was up more last night than usual as i kept going and

checking on him!!

Thankyou so much for your advice on the phone the other day i will be in

contact again when he grows out of this one, and i will be passing on your

web address to friends.

Thanks again

Heidi Munro 

 


Hi Louise, I've tried your suggestion, and well... let's say that the boy is really

really wriggly! Sometimes I wonder whether I should stop swaddling him, but he

slept very well when he is swaddled. he usually will try to get out of it when

he is over tired or when he wakes up.


It is working fine so far, and the suggestion re the first wing over both arms

really does it for him. He is growing bigger too, so might only fit into the

small one for another week or two!


Thank you very much for your help. It is much appreciated! Now I know why they

rave about you at the coffegroup.org!


Best Regards,

Putri fraser

 

 


Hi louise!!  WOW!! What fantastic advice!! I really appreciate the time you have taken!! It is good to know about your boys sleeping thru the other crying, I was quite concerned about him waking up therefore me gettingless sleep but I guess I should just bite the bullet!! Those blankies are so cute, I think I'll invest!! Once again, I really appreciate the time you have taken you write that all down

for me, I will get it all going and let you know how i go!! Many MANY thanks! Anna

 

 


Katie Whyte here, Daryn's Mum. You gave me some advice on how to get Daryn to sleep through the night, well it has worked and he is now sleeping through !!!. Instead of giving him milk when he wakes, he is now getting water and Daryn is only up for 10 minutes at the most and then is straight back to sleep and wakes at 6.45am which is fine by us.


I would like to thank you for your help


Kindest regards

Katie, Stuart & Daryn xxx

 

 


Hi Louise

Just wanted to say a big thank you for getting the Babe Sleeper out to us so quickly - it arrived Xmas eve, and since the day after boxing day, my super active baby has been sleeping 11-12 hours at night...we can't believe it!!!


It took a little bit of encouragement the first couple of nights as she was anxious about the restriction, but now she seems to feel safe and secure, and the most I have to do is a quick pat to settle her. She falls asleep by herself, and finally, 10 months old, gets some deep sleep. And the results of this are showing during the day, she is suddenly so much more adventurous!


I have just ordered another one, as with this terrible weather we have, the washing is a problem! I can't recommend this product highly enough, and I can't thank you enough for your exceptional service either.


Many thanks and kind regards,

Robyn

 

 


Hi Louise. I have just realised I never thanked you for your help when we were struggling to get our little girl to sleep through the night. We have almost nailed it, she now only wakes once a night (YAY!!!) so we are really pleased. Thanks for your suggestions they really helped us. I feel more like a person again and I don't even look so alien anymore! Charlotte is a much happier little person as well.

Wishing you a very merry Christmas and happy new year. Catherine, Daryl and Charlotte

 

 


Hi Louise, I would just like to say, thank you so much!!! My son Reece was 10months old when I purchased a sleeping bag off you. At that stage he still needed to be wrapped (plus restrained with a Safe-T-Sleep) and was getting out and needing to be re-wrapped about 3 times a night.


After getting your sleeping bag, we managed to get him sleeping with one arm out and finally with both arms out and no safe-t-sleep.


Thank you so much, without the information on your website and the sleeping bag, we would still be getting up many times a night. I would not hesitate to recommend your website and products to anyone, and I know the first thing I would buy if I had another baby – your wraps and sleeping bags.


Best Regards , Deanna

 

 


Hi Louise, Thanks for sending this through again as we did miss out on the original. I just wanted to send you a quick email to say thank you so much for

recommending the Babe Sleeper - Attached Sleepbag. Ava is almost back to

being herself again after being restless, and hard to settle for the last

month. She was waking several times during the night (after previously being

a good baby and never waking at all during the night!), and would kick all

blankets off and start crawling around the cot.Thanks to your Babe Sleeper,

I can now zip her up and walk away and she will put herself to sleep, and

not stir all night. She goes down at 7pm might wake around 6am for a quick

feed and then goes back to sleep until 8am!!! What a lucky mum I am once

again, and Ava is much happier too.


It did take maybe 2 or 3 sleeps for her to get completely used to it, but

now it's like magic. I also think, as she was swaddled/wrapped for the first

5-6 months of life, she prefers to sleep in the Babe Sleeper as she feels

that same comfort as she did with being wrapped. She's back to a much deeper

sleep, and now doesn't wake if she hears us enter the room. Louise, I cant

thank you enough. It's soooo worth it - I just wish I'd used it sooner, and

saved myself some stressful and sleep deprived nights.


Shannon


Thanks again for your awesome newsletter Louise. I used the technique regarding sleep associations to get our (then) 15mth old to sleep through the night. She was still waking so many times in the night we lost count. We simply made small gradual changes (the first of these was so stop feeding her to sleep using Elizabeth Pantley’s ‘gentle removal plan’) so that she was placed in her cot drowsy rather than asleep – with a bit of a back or head rub if needed – and no crying involved. After being consistent and patient, she now wants to be put in her cot after her bedtime stories to finish winding down before falling asleep on her own! Amazing, I never thought I’d see the day!! I completely empathise with all those desperate and sleep deprived parents out there. Thanks again for a fabulous New Zealand based resource. Megan


 

 


Hi Louise, I bought one of those summer weight waffle weave sleeping bags (with pink giraffe on it) and Emma loves it. She uses it for every sleep and has helped with her not kicking the blankets off anymore. She also still loves her huggacub. She is now sleeping through the night (has been for 3 months), and if she does wake up then she can get herself back to sleep with minimal grizzling - YAY - and she is also sleeping for 1-2 hours during the day. Thank you soooooooooooooo much for all your help, it's been invaluable!!! :o) The next thing I need to look at is getting one of those BabyOK Babe Sleepers - Emma is starting to realise how the Safe-T-Sleep works and I can often hear the valcro starting to rip - hee hee - cheeky monkey!! Thanks heaps again!!! Suzanne 

 

 


Hi Louise, thanks for the little notes with the swaddle me and the hammock! :) The swaddle me is a little big at the moment, but he is getting taller pretty fast, (takes after his Dad.) The Hammock is fantastic and seems to have made it easier for him to sleep with his reflux. We think your website is fantastic and have recommended it the girls at playgroup! Keep up the great work!

Reuben, Liz and Noah Green

 

 

 

 

 


Thank you so much for all your advice – we have success!!  Alex is now sleeping through and is also going to sleep on her own!!  In fact when some fireworks woke her last night, she went back to sleep on her own, I couldn’t believe it at the time.  She is now sleeping with one arm out of her swaddle at night (yes you were right, she was ready for that) so she can suck her fingers, and today she had both arms out for her day sleeps.  I’m hoping that come the end of the month we will be rid of the swaddle for most sleeps.  And she loves the routine.  She lies happily in bed now when she wakes knowing that Mum will be there soon and she is also not over sleeping during the day like she was before.  She even slept in the buggy on Sunday when we went out – that was definitely a first!  Sallie

 


Hi Louise,


Thanks for your email. My husband has just brought the GO GO Bag home - it's fantastic! My little man (Mathew) looks soooo cute - we took lots of photos. I've washed it - washes well! - and I feel at ease knowing that I will finally have a full nights sleep thanks to you! I'll be in touch soon for another. Thanks again Regards, Nicole

 

 


Hey louise, Well i'm glad i didn't return it! (Babe Sleeper). Last night he slept for 9 hours straight! I couldn't beleive it! I just pinned one shoulder down so he could still

roll on to the side he likes to sleep on and it worked wonders thanks so

much. Casey

 


Hi Louise,

I just wanted to say thank you very much for the advice you gave to us a few weeks ago. Our daughter went to sleep this evening happily, with no crying at all! She has also been sleeping all night. Thank you so much. Claire Hi Louise, Just wanted to say thanks heaps for those ideas. We've been following that routine & swaddling Matthew everytime he goes down for a nap for the last week & we're having great results. He hardly cries at all when he goes down for his daytime naps & usually sleeps for between 1 to 1 & 1/2 hours. He's also sleeping through the night. We've just ordered that Save our Sleep book from you so that we can carry on with those routines. You gave me your business card one day when I was out shopping with Matthew when he was just a newborn - I'm so glad I hung on to it! Thanks again, Nicole Awesome product!! (Swaddle Me) Thanks for such fast delivery. Has already worked wonders - first time my son has slept during the day (after trying everything



imaginable!) - so great my mum has given me her credit card details to order another one!!!!!!!!!!!!!! Cheers, Rachel

 


Hi Louise,

We are so pleased with our winter green french waffle sleeping bag, it has been fantastic. Just need something lighter now it is getting hotter - for those daytime sleeps, Ben Monk

 


Hi, Just a note to say thanks for the sleeping advice and wraps, Abby slept for 7 hours last night!!!! Bliss! THe static idea is working a treat :) Thanks again,

Amanda Greenwood

 

 


Hi Louise,


Thanks for that, just wanted to say how useful i've found your website,

everyone shows you how to swaddle, but no one explains how you unswaddle !

With a three and half month old i was beginning to wonder if we were going

to have to swaddle forever ! Your site has provided lots of useful

information so thanks for that, i am now happy to swaddle for the next few

months, and introduce the go go bag at some point. Also just love all your

products, those designer muslins are gorgeous, love the surfstar, too cute

!! Louise

 

 


Dear Louise,

Thank you for your welcome email. I have heard a lot of positive things about your website (and you), I'm glad I heard about it! I have read a lot of the tips in your newsletter and in the testimonial section which have been FANTASTIC! These tips, combined with a recent visit from a fantastic Plunket Nurse, has seen Keagan sleeping much better during the day (he's always been a fab sleeper at night, just not so good during the day!!). The swaddling info on your website has been fantastic too. I have a houdini son who has, since I found info on how to swaddle properly, only escaped once! Look forward to recieving your newsletter.

Regards,

Louise (another one!)

 

 


Hi Louise, Just wanted to let you know that Sophia slept through the night for the very first time last Thursday, and has consistently done so since. She has been going to bed now with no fuss and without being fed to sleep. She is a much more enjoyable baby now that she is getting adequate sleep, less clingy and grumpy. This has made such a difference and I now feel like I should have done this months ago. Thanks so much. Regards, Melissa

 

 


Hi Louise. I have been meaning to write you for a while to give you an update and say thanks. While we are still ironing out a few small problems, things are much better. Tai is sleeping much better during the day and at night.


The Babe Sleeper is fantastic. I am so glad I got it before Tai started pulling himself up to stand as I remember what an ordeal it was when my older boy started doing that.


Tizzie Hall’s book is really good too, I have gotten a lot from that. I think I may order another one to give to a pregnant friend once she is a bit further along.


I really do want to thank you for the help and advice you gave me when I contacted you. I was really desperate and you responded so quickly and provided so much information when you didn’t even know if I was going to order anything. You really do provide excellent service and I will be recommending your site to people I know that have little ones. You were a God sent (literally) at a time that I was really struggling. Thank you so much. Regards, Kerrin

 

 


Hi.Got the books this morning! WOW! Fast service! Started reading already.

Thanks

 

 


Hi Louise

Thanks for the advice. Funny that some of the things you mentioned but I had stopped doing. I thought Paige had outgrown being wrapped, but she's simply outgrown the blanket I was using! I wrapped her last night in a cot sheet and YEE HA we all had a good nights sleep.


Also I used to put on a relaxation cd when she was smaller. I was putting it on when she went to sleep, but more so for me to relax. So last night that was set on repeat in her room.


The routine will help everyone with knowing exactly what's going on, so that's great thanks.


Thanks again

Lee

 

 

 


Hi Louise. I have been meaning to email you and thank you for your help with Callum's sleeping, after two days of trying your suggestions Callum was back to 2 sleeps per day and much happier. It was wonderful to find the website and I have passed this on to various people. Once again thanks for your help, Kerryn

 

 


Hi Louise. A few months back I won a swaddling wrap and a copy of "The Happiest Baby on the Block" DVD through Parents Centre. Our second child, Leo, arrived on August 15th and has been pretty good. Then last week I finally got around to watching the DVD. My mother in law was also there. I was really impressed by what I saw and immediately dug out the wrap to try swaddling Leo. I have been amazed at how easy it is to settle him! And my Mother in law has since recommended the DVD to at least two other people. Even better - last night I got a 6 hour sleep out of him! Absolute bliss! Thank you so much for this! Best wishes Lisa Duggan

 

 


Hi Louise, Thanks for your email and the article on sleep when out and about. We bought the cotton SwaddleMe, as I can’t wrap to help myself and I’ve found it very good for getting my son to sleep when I’m out, whether he’s in the capsule or the buggy. Previously, he barely slept when I was out, which made him very cranky. Thank you for the SwaddleMe, as he now associates it with sleep and it’s great to have him sleeping in public rather than screaming in public (because he’s overtired.) Thanks again, Catherine Naude

 

 


Hello Yes we are very happy with our sleeping bag, I only wish I had purchased one months ago. My son who's 10 months seems to be sleeping so much better and it is so much easier than trying to tuck blankets in and now I don't worry about him wriggling under the covers. Thankyou. Jodi

 

 


Hi Louise , Well I had to email you to let you know that Phoebe slept through the night last night!!!! I can’t believe it and hope that it’s not just a one off. But the most astounding thing is that she didn’t need her dummy at all. She happily went off to sleep without it and never woke up for it… Bizzare. I wish that we knew about this stuff a long time ago, but I guess that next time around we will be onto it. Thank you so much for your help and I found the books very helpful!! I will be letting my sleep deprived friends know of my success and refer them to your store. Kind Regards,

Jacqui

 

Oh you're awesome Lousie... How could I ever repay you. All I can do is pray for blessings for you and your family and your work.... Thank you ever so much...
Yolanda and baba


Hi Louise, Thought I’d let you know how things are going with Isaac. He is a dreamy baby now, and we are well settled into feed play sleep each time he’s up. He as 3rd child has many of his sleeps in the carseat but I am keeping him well wrapped and he transitions well if I do manage to get home and put him in his bed. The swaddling is going well (although hubby is still struggling to master the technique and Isaac manages to escape 90% of the time) J and he knows the difference between night and day. It is very hard not to be drawn into him gooing and smiling at me at 4am though, but we are managing to get him doing 6 or 7 hour stretches most nights. Thanks again for your help and techniques and good luck with your business. Regards, Jocelyn

 

 


Hi Louise. I just wanted to thank you for such great service. The Living Textiles Sleeping Bag arrived this afternoon after I placed the order late yesterday afternoon, so thank you for the prompt delivery!


I am now going to gradually get Charlie used to not being swaddled using the methods you suggest on your website - wish me luck! Thanks again. Melissa

 

 


“Thank you so much Louise - the five S’s saved my sanity! After struggling through the first four weeks with a newborn who would stay awake for up to seven hours in a row, we adopted Dr Karp’s theories, and our baby learned to sleep. Instead of rocking, walking, patting, singing, praying etc, we now wrap Hunter, pop in a dummy, turn up the static on the radio, give him a few good “shhhhh”s and he’s out. The swing is worth its weight in gold for those times he occasionally still fights sleep i.e. the 4pm nap (he is napping in his swing as I type). If only I had known this from the start, like you said – why don’t they give out his stuff when you’re in the hospital?” Olivia

 

 


Hi, I dont want to speak to soon but ...... for the last 3 days Christopher has had 2 sleeps!!!! In the afternoon i actually had to wake him once because he had slept for 1 3/4 hours and it was 4.30 pm!!! So I think I must have been putting him to bed too early and then after waiting and getting him up was actually the time that he was getting ready to go to sleep!! Ahhh. First babies really are for experimenting on aren't they!!! Thanks very much for your help and be sure that I will contact you again when (and not if!!!!) I need your help again. You have no idea how much your advice has helped to get me back on track. Thanks so much From Deborah

 

 


Hi there, I just had to email you to say thank you. I came out to your house and bought one of your Living Textiles Pink Quilted Sleeping Bags last weekend. Since last Saturday night everybody in our household has had wonderful sleeps - so thanks. I will definately be telling all my friends about your website. Kind regards Rachel

 

 


Hi Lousie, I received the microfleece SwaddleMe Wrap yesterday afternoon and wrapped Emily in it last night. I am so thrilled with it (I had the best night sleep so far since Emily was born) that I would like to purchase another. Do you happen to know when you will have more of the pink flannelette SwaddleMe Wraps in stock? Thanks Amy

 

 


Hi Louise, Got it this morning. (Sleeping bag) Looks fabulous beyond my expectations, thank-you so much can't wait to get our little 'Kate' into it. Will hopefully solve the problem of her creeping up out of her blankets!! Thanks again, Bridget


Hi Louise. Guess what!!!! Guy slept all night last night!!! For the very first time! I, on the other hand, woke up wondering why I hadn't heard him but I am so pleased that he did it! . . . So, we're off to a good start, hopefully last night will be the start of good nights for all of us! I really appreciate all the advice and support you have given me. I was almost going mad with so many unbroken nights. I'll let you know in a few weeks how things are going. Kind regards, Katrina


 

 


'Hi Louise, I am just writing to let you know I will definately be buying your sleep CD next week, and to let you know, after following the basic guidelines you sent me for her daily routine, we once again had a good nights sleep. Instead of her mobile, we tried our Motzart CD, and made sure she was wrapped correctly. She went down at 7pm, and it took approx 30 mins again, and one re wrap as she busted an arm out, but she slept until 6.30am this morning. This is the second night we have had this now and I feel a million dollars for it. Thanks again, will be intouch next week for the CD order. Tani :)

 

 


'Hi Louise, It was great meeting you and hearing your advice. Not sure if it was the swaddle (Swaddleaze) or the dreamfeed but took your advice and started with both that night the first night we got 7 hours in a row and it only got better. We are now anywhere between 8-12 hours in a row. So a big thanks for all your help. Kind Regards, Debs

 

 


'Hi Louise, Just thought I would let you know that I received the Swaddle Me. It is absolutely fabulous ... Charlie hasn't managed to wiggle his arms out once! He has been having great sleeps - I think this is because he used to wiggle his arms out and get a fright, hence waking up. I just had a visit from my Plunket nurse and she also thought it was great - I gave her your website so I am sure she will be recommending it to lots of new mothers! So thanks again, Kate'

 

 


'hi louise.. just wanted to let you know zavier is doing well during the day (and at night as well of course), he is going down for at least 2 afternoon naps/sleeps good as gold!!! one at lunchtime, one a little later. i no longer am hearing him cry and winge for 40 mins or so, its great! the pattern is down by 9am as you suggested and he is doing anywhere from approx 50min to 1 1/12hours!! then he is having 2nd bottle at 11.15-11.30 and back down by 12-12.30 depending what time he has woken from morning sleep, then if he only sleeps for an hour or so over lunchtime, he is tired and back down by 2pm and up before 3rd bottle at 3-3.30pm. yesterday and a couple of other days he has done 1 1/2 and 2hours when gone down at lunchtime!!! amazing!!!

i am wrapping him again although he doesnt like his arms in so he is wrapped under the arms right down to his legs and i tuck the wrap under his feet once in bed. this is how we wrapped him when he was a wee bubba! he does have a short catnap in his rocker early evening while we have dinner and before his final bottle and bedtime, it is only 1/2 hour max, as dont want this interferring with his sleep time for night. he has always done this though which suits us. so once again thanks so much for your advice, really appreciated! kelly easton.'

 

 


'Hi Louise. I got the wrap (SwaddleMe) in the mail and LOVE it. As soon as it came i put it in Lulu's carseat as i was about to do the dreaded and wake her during her nap to head off to my eldests music class. I put lulu in it and rewrapped her and she went right back to sleep. That has never happened. Last night was her first night in it and i didnt open it all night. Thanks again. Melissa

 

 


'Hi Louise. Thanks so much for your newsletter. I can very happily report that we are making huge progress with Alyssa’s sleeping. I’m not exactly sure what the secret has been – perhaps our perseverance and consistency. The Pantley toddler book has been extremely helpful with lots of useful information. I’ve also just leant out my baby version to a friend. We have finally achieved more ‘sleeping through’ nights than interrupted nights which is just amazing. 7pm to 6am last night has been her record. Long may it continue. Your newsletter & website is awesome. Keep it up. Take care,

Megan'.

 

 


'Hey Louise. Oh you are a gem...I cant wait to see it and try it on her :-) I have told everyone about your website and your excellent service........ Thanks so much for your effort and assistance. Heidz'

 

 


'Thanks very much for replying to my email. Just to let you know that I have been trying your suggestions. I'm putting Christopher to bed between 9 and 9.30 and he is going to sleep without crying!! yay!! Christopher sleeps about an hour to an hour 20 minutes. In the afternoon I have been putting him down a bit earlier than I was (now around 1pm - 1.30pm)/ Just a little bit of complaining and then sleep (about an hour again). So it is better than we were getting!! Lets hope he keeps it up. I think your web site is great and the information you have on it is really informative. It is also terrific that you offer advice through personal email. I cant recommend you and your site to enough of my friends!! Thanks again, From Deborah'

 

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