Our guarantee

We guarantee you will be delighted with your Sleep Store shopping experience. If you are not happy with any aspect of your purchasing experience, then please let us know so we can resolve any issue you have.

We guarantee the quality of everything we sell. If you are not happy with the quality, please let us remedy this for you.

Not only do we meet our obligations under the Consumer Guarantees Act, our aim is to exceed your expectations. So please just shout if you are unhappy in any way.

Contact us on enquiries@thesleepstore.co.nz or phone 09 816-8706 or 0800 SLEEPY (land-lines only)

 

Do you guarantee a sleeping baby?

As confident as we are in the fabulous quality and effectiveness of our products, we can't guarantee that a product will instantly result in a sleeping baby!

Not every product works for every child, due to size difference, behaviour and parenting style.

So if you would like us to help recommend the most suitable product for your situation, please contact us before you make your purchase. We are happy to take as long as you need to find the best option before you buy.

 

Can I return something if I am unhappy?

Click here to read about Returns & Exchanges.

Contact us on returns@thesleepstore.co.nz or phone 09 816-8706 or 0800 SLEEPY (land-lines only).