Free Shipping for orders over $100
We are delighted to offer every day free shipping on orders over $100.
The free shipping is to New Zealand addresses only.
Free shipping does not apply to bulky or heavy items. This includes all furniture, mattresses, travel cots, bassinets, babywearing dolls, bed rails & bumpers, high chairs, moses baskets.
Occasionally highly discounted items will be excluded from Free Shipping.
To receive free shipping, your spend must be over $100. So if you apply coupons or loyalty points discounts that take your spend under $100, the free shipping threshold will not be met and you will be charged shipping.
Please note usual shipping charge will still be visible on the shopping basket page as this is an estimate only. The correct shipping and any free shipping will be visible on the Checkout Page after all discounts, coupons and loyalty points have been deducted.
Christmas Shipping Deadlines
We will be getting your order in the hands of our couriers right up until our last pick-up on Christmas Eve 24th December. After then we'll be dispatching orders on the 27th, 28th and 31st December and then from the 3rd January.
We like to get your order to our couriers as quickly as we can. 99% of the products you see on our website are within our arm's reach in our warehouse, so that we can get your order ready with little wait. Exceptions are if your order contains a custom, special order or backorder item and we'll then notify you when they should be available to dispatch.
Please expect a delay in how quickly you receive your package. All courier services are processing a high number of items through their depots with the rush up to the holidays, so items are taking a little longer on their journey between our warehouse door and your front door.
Our couriers advise us that approximate dates for orders to be dispatched from us for pre-Christmas deliveries are around...
Auckland parcels: Wednesday 19th December
North Island parcels: 10am Tuesday 18th December
South Island parcels: 10am Monday 17th December
We'll continue to send parcels out after these dates and many may still arrive in time however we suggest that you aim to place your order prior to the dates above to be reasonably confident that your package will get to it's destination on or before Christmas Eve. There is always a last minute rush, by ordering earlier the greater the chance it will make it's way through the courier network and their backlog.
Click & Collect
If you are in a hurry to get your order we also have our Click&Collect service. Available Mon-Fri (excluding public holidays). We can have your order ready from stock within the hour and normally within 20mins available to collect from our warehouse at 31 Portage Road in New Lynn, Auckland. Simply select Click&Collect as the shipping option at the checkout to choose this service. Further details here.
Limited Time Shipping Offers
From time to time we offer lower free shipping thresholds, such as free shipping over $49.
Please subscribe to our newsletter and Like us on Facebook for details.
The same exclusions apply as above.