Click and Collect
Covid-19 Update - December 2021
Our click and collect is open from our warehouse in New Lynn, it is free and you can pick up the same day (week days only - we are closed weekends and public holidays). We highly recommend using this service if you need your order quickly or don’t want to wait for your order.
- Please place your order online, select click and collect.
- Wait to receive a confirmation email saying your order is ready to be collected.
- When you arrive, please call the team on arrival 09 816 8706 and they will provide instructions for contactless collection.
- Please make sure you wear a mask and scan in using the Covid-19 app.
Christmas & New Year's Eve Cut Off
Click and Collect will only be available up to 1pm on Christmas Eve and New Years Eve as the Warehouse will close at 3pm. Please place your orders before 1pm to ensure the team have time to get them ready for you to pick up before 3pm.
UPDATE December 2021: Our outlet store is currently closed for browsing. We may make some outlet items available through our VIP facebook group. Please see our Community page for the link.
While you are collecting your order, you may like to browse in our little Outlet Store. This is where we sell our items with damaged packaging, minor seconds or customer returns. You can find some excellent bargains!
Available to collect within 30 minutes!
If you are local to us in West Auckland or need your order in a hurry, our fast Click and Collect service is a great option.
We process Click and Collect orders regularly through the day. First place your order online and we will have it processed and ready for you to pick up in approx 30mins.
Weekend Click and Collect orders are available for collection by Monday 9.30am.
If you'd like to pick up your order choose Click & Collect at the checkout, which will notify us to prepare your order for collection.
Monday to Friday
9am - 5pm
Click&Collect pickups are not available on public holidays or weekend days.
All Priority Click and Collect orders placed before 3:00 pm and paid for at the time of order will be ready for collection within 60 minutes. Orders placed after 3.00pm will be ready for collection after 9.30 am the next business day (Monday to Friday only).
Payment for Click & Collect
Click and Collect orders must be paid for before collection. It is best to pay by Credit Card when the order is placed. In the event you have selected Bank Deposit as your payment option, then please phone with your credit card details prior to collection. In the event that Click and Collect orders are paid for by bank deposit, orders will not be available for collection until funds are visible in our bank account.
31 Portage Road
Ph 09 816-8706
On arrival please proceed to our Click and Collect sliding door near the rear of our side car park. The Click and Collect door is situated between the roller door and office ramp.